Not being able to purchase coins could be related to many reasons.

  • Your internet connection should be stable in order to make purchases. It is suggested that you use Wi-Fi or at least a 3G/4G/LTE/5G connection while purchasing coins.

  • There might be temporary problems with the affiliated store where the game was downloaded from. All in-app purchases are made through the store, and there is a chance that the store cannot respond to in-app purchases.

  • Your payment information might need to be corrected, hindering you from completing in-app purchases. The store may not be accepting the payment method you are using. To see available payment methods in store: Available payment methods in Google Play Store

  • If you are still unable to make a purchase, please get in touch with us.

  • To get in touch with us, you can click on the "Contact Us" button on the upper right corner of the screen, and we will be happy to assist you further.