As a Royal Match player, you have the right to request a deletion for all information we have about your game account. Please keep in mind that deleting your game account data will also mean deleting the data we have gathered about your game account, including any in-game purchases or event achievements. We retain a copy of your deletion request. Banned device IDs are retained to ensure compliance with our terms of service.

After you submit the form, this process could take up to 7 days, and after your game account data has been removed, it cannot be recovered. However, you can reset the game to Level 1 and begin again if you choose to play. You cannot cancel your account deletion request after 5 days.

To ensure that we are deleting the right account, make your request in game by going to Settings > Terms & Privacy > Delete Account, clicking “Contact Us” in the top right corner, writing “Delete my account.”, and clicking the send message icon.